FAQ
👕 Products & Sizing
How do Fairway Rebels clothes fit?
Our Men's, Women's, and Children's collections are standard fit. You can confidently choose your usual size. If you're between two sizes, we recommend taking the larger size for maximum comfort during your swings.
Are your clothes suitable for intense golf practice?
Absolutely. Our clothing combines an urban look without ever sacrificing performance. Designed with technical and highly stretchable materials, they guarantee total freedom of movement, from the first to the 18th hole.
How are your products eco-responsible?
At Fairway Rebels, we break the mold, even in manufacturing. Our clothes are designed and developed in France, and made from recycled and vegan materials. We are committed to reducing our environmental footprint while offering you a unique style on the green.
📦 Deliveries & Orders
What are the delivery zones, times, and rates?
We deliver to France, Belgium, and Germany via Colissimo.
• Delivery Time: 3 to 4 working days.
• Rate: Delivery is free for purchases over €49. Below this amount, standard shipping costs apply during checkout.
Can I modify or cancel my order?
As long as your order has not been shipped, we can modify or cancel it. Please contact our customer service as soon as possible via chat or by phone at +33 7 66 90 00 39.
🔄 Returns & Exchanges
What is your return policy?
You have the right to change your mind (or your size!). Returns and exchanges are 100% free for 30 days from the receipt of your package.
How do I make a return?
It couldn't be simpler, everything is managed independently from your account:
- Log in to your Customer Account on our website.
- Go to the My Orders section and select the relevant order.
- Follow the instructions to make your request and download your prepaid return label.
💡 Please note: To be accepted, items must be returned new, unworn, unwashed, and in their original packaging.
💳 Payments
What payment methods are accepted?
To securely validate your cart, we accept a wide range of payment methods:
• Bank cards: CB, Visa, Mastercard, American Express.
• Mobile payments: Apple Pay, Google Pay.
• Local specificities: Bancontact (for our Belgian customers).
• Installment payment: Klarna (to pay later or in installments).
☎️ Customer Service
Got a question? How to contact us?
Need advice on a size or tracking your package? Our team of "Rebels" is here to help:
• 💬 Via Chat: Directly via the bubble at the bottom right of your screen.
• 📧 Via Email: info@fairway-rebels.fr
• 📞 Via Phone: +33 7 66 90 00 39
Our commitment: We respond within 24 business hours (Monday to Friday).
